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We improve the quality of your products !

​WITHDRAW FROM THE MARKET / CUSTOMS CONTROLS

The market surveillance authorities responsible in each Member State shall ensure the supervision of products on the Community market. In particular, they deal with:

  •   check compliance with product safety requirements;
  •   to follow up on complaints or reports concerning the risks deriving from products;
  •    monitor the injuries and damage to health that are suspected to have been caused by these products;
  •    verify the adoption of countermeasures;
  •    follow the developments in scientific and technical knowledge relating to security;
  •    Follow up with notifications of dangerous products in the RAPEX system.

We can give you support in case of withdrawals, seizures, objections of national surveillance bodies (Customs, Finance Police, Chambers of Commerce, Ministry of Economic Development, etc.) by interfacing with the Authorities in order to resolve specific situations. 


The twenty-year experience of our staff is able to offer the following support:

  •      Provide and check all the information and documentation necessary to demonstrate product conformity by communicating with the authority (complete technical file verification and relative declaration of conformity)
  •      Laboratory tests at notified body
  •      We draw up defensive technical memoirs and operate as a technical expert of part by participating in the laboratory tests carried out by the Authorities and any subsequent hearings.
  •      We provide legal support through various law firms specialized in the field of Corporate Responsibility (specifically product liability)
  •      We perform the analysis of any corrective measures necessary to bring products into conformity in case of proven non-compliance